IT Operations Retrospectives

I was reading Quality Matters: The Benefits of QA-Focused Retros which got me thinking about this style of activity in the context of IT operations. It feels like I've been seeing lack of 'retrospective' activities in this context in organisations I have worked at (both as consultant and employee) for years a very long time indeed. Probably … Continue reading IT Operations Retrospectives

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Work In Progress Limits

WIP Limits AKA [the] Context Switch overhead [problem] The idea of suggesting that we do less is often a tricky one to get our head around, from a business perspective when we are under pressure to get things done, saying "no, this item has to go in the backlog" is not always easy, this is … Continue reading Work In Progress Limits

Technical Debt in Teams and Infrastructure

Having recently read a little on Technical Debt ( http://1.usa.gov/JbZdYt ), I began to think about the subject, and came up with a couple of points I’m interested in: Does technical debt affect Operability? Should the metaphor should be extended to infrastructure and teams? I've tried to keep to some brief thoughts below, I’d be … Continue reading Technical Debt in Teams and Infrastructure