IT Operations Retrospectives

I was reading Quality Matters: The Benefits of QA-Focused Retros which got me thinking about this style of activity in the context of IT operations. It feels like I've been seeing lack of 'retrospective' activities in this context in organisations I have worked at (both as consultant and employee) for years a very long time indeed. Probably … Continue reading IT Operations Retrospectives

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Running IT Infrastructure

What is IT Infrastructure? This question can be approached from a number of angles, and whilst it is useful to have a standard definition, I think it is best directly addressed from the ground in any particular organisation. The definition may be shaped by segmentation of responsibility, function, and could be influenced by the degree … Continue reading Running IT Infrastructure